Houspital, the New Concept of Promoting Smart Care

With advances in medical technology, tele-monitoring medical products have become the latest trend in the medical community. A new vision for long-distance care has been established by intelligent medical technology companies utilizing high quality medical care and advances in information technology.

Smart Care Inc., a subsidiary of the Min-Sheng Group, has invested heavily in technological development and manufacturing. Strengthened by the backing of Min-Sheng’s internationally certified medical team, Smart Care has been able to provide the public with high quality, personalized medical care.

During the a ceremony at the company, Intelligent Medicine Chairman Yang Min-Sheng stated that “the family room, remote management,” the so called Houspital (House + Hospital), brings the wisdom of establishing an innovative care model which allows patients at home the continuity of long-distance home care services, along with the hospital’s professional health care team, achieving higher quality care and creating new industries.

General Manager, Xu Min-Xin said that the firm will provide Taiwan with professional care skills and experience in long-distance care, from the home side of physiological measurement equipment to information technology service care platforms to back-end services and the tele-care Total Solution. The company will serve more long-term care patients, chronic patients, and discharged patients. By the end of the year, Smart Care expects to have served up to 500 patients.

The Second Min-Sheng Cup Youth Baseball Tournament Held in Longtan

On November 15, the Min-Sheng Health Care System sponsored the 2nd Min-Sheng Cup Youth Baseball Tournament at the Elephant Brothers’ baseball stadium in Longtan. To promote physical fitness activities, the Min-Sheng Cup Little League Final Four began in the morning. Afterward, world class cheerleading performances by Wu Han School ignited the atmosphere around the stadium. Then, Chairman Yang awarded the winners and expressed his sincere gratitude to those who attended the event.

Additionally, system staff members and their families made up 20 teams which took part in numerous baseball related activities, inducing feelings of joy and stimulating the team spirit of cooperation.

To conclude the festivities, all participating players, coaches, referees and colleagues threw their Min-Sheng Cup commemorative baseball caps in the air at the same time, culminating in a perfect ending. But, Min-Sheng’s commitment to baseball and physical fitness will continue. Chairman Yang concluded by calling for private and public sectors to work together to give domestic baseball a better environment and continue to shine.

Min-Sheng Awarded ISO 14001 Environmental Management System Certification

As global climate change and sustainable development have become more salient, maintaining a balance between business and reducing environmental impact has become an important issue. Last month, the Environmental Protection Agengy awarded Min-Sheng SGS international certification of ISO 14001 for its environmental management system. The award signifies a big step forward for Min-Sheng in its quest to protect the environment and create a high quality medical care environment for the whole person.

In order to meet its environmental goals, the Safety and Health Department promoted waste reduction results and then began implementing the ISO 14001 environmental management system. The project took nine months to accomplish. The evaluation framework was based on a Plan-Do-Check-Act management structure, which emphasized compliance with environmental regulations, efficient use of resources, pollution prevention, emergency treatment and full environmental awareness. The verification experts conducted a written evaluation, field visits, and random personnel interviews.

The concept of environmental protection requires continuous work in the long-term. A high quality environment demands cooperation from everyone. In line with the concept of sustainable management and the standards of ISO 14001, Min-Sheng is focusing on advancing “pollution prevention, and subsequent “continuous improvement” to do its best to implement the concept of sustainable environmental development in every corner of society.

Representative of Federated States of Micronesia visits Min-Sheng Hospital.

Mr. David Lai, the representative in Taiwan of The Federated States of Micronesia (FSM) visited Min-Sheng Hospital this week to discuss future cooperation.

Because of a lack of adequate facilities in the country, the FSM need to outsource some of its healthcare and Taiwan has emerged as an attractive destination for patients from these Pacific Islands. Taiwan offers excellent heath care in state of the art facilities, and is fairly well connected to the islands through Guam.

Mr. Lai stressed that Min-Sheng Hospital is particularly well placed to be the hospital of choice for patients from the FSM due to its proximity to the international airport, its commitment to safe and quality care, and the structure it has already implemented to deal with foreign patients.

President and COO of China Connection Global Healthcare visit Min-Sheng Hospital

Miss Ruth Lycke and Mr. David Mair, respectively President and COO of China Connection Global Healthcare visited Min-Sheng Hospital early this month.
They were accompanied by Miss Grace Chen, CEO of Med Tourist Center and Mr. Warren Chen of Breita Technology.

China Connection Global Healthcare (CCGH) was the first Destination Healthcare Provider to coordinate treatment in China for international patients. CCGH is based in the American Midwest, and directs operations in China from its office in Tianjin.

China Connection Global Healthcare focuses mostly on Chinese and alternative medicine treatment for stroke victims and patients with neurological problems. However, they have recently extended their scope and decided to include more conventional procedures like cardiac, bariatric and orthopedic surgery.

Attracted by the quality of care available in this Taiwan, China Connection Global Healthcare is in the process of selecting a partner hospital in Taiwan to handle those cases. Executives from CCGH came to Min-Sheng Hospital to evaluate first hand the capabilities and processes, of one of Taiwan’s leading hospitals.

The visitors, who have a long experience and understanding of the health care and insurance industries, were very impressed by Min-Sheng’s commitment to safe and quality care, and the structure that it has developed to deal with foreign patients.

Min-Sheng’s RadEx Signs Cross Border Memorandum of Cooperation with Japan’s Doctor Net

Despite the financial turmoil and the global economic downturn, the knowledge services outsourcing market has continued growing. Seeing its dazzling performance around the world, this economic knowledge and strength has been promoted heavily by the current government. Process outsourcing has become a trend in the development of knowledge in the service sector that is gaining more and more attention.

Presently, many well known countries consider the development of the knowledge services outsourcing industry strategically important. European companies began extensive use of knowledge services outsourcing to save costs, increase quality, and reduce time to market, causing the global knowledge services market to flourish.

The development of knowledge-intensive service companies in Taiwan has considerable advantages, such as a solid manufacturing base, a well-developed venture capital industry and the integration of Chinese resources and business markets. Additional advantages include the responsiveness of small and medium enterprises to environmental change, a high degree of flexibility, booming entrepreneurship, and excellent web services.

The Ministry of Economic Affairs Industrial Development Bureau will assist the entry of domestic businesses into the knowledge-based economy. The bureau invited domestic service outsourcing companies to share their experiences at a conference in Tokyo, Japan this August. After the meeting they arranged to visit the three largest long distance radiology companies in Japan. There they discussed business development and KPO. Min-Sheng Health Care System’s Rad Ex company was also in attendance.

The focus of the visit was Doctor Net, one of Japan’s three largest services companies. It was founded in 1995. In February 2002, the company restructured operations. It is located in Tochigi prefecture, Japan. It is Japan's first company founded by radiologists. 2007 revenues totaled 1.2 billion yen. In addition to providing a full range of remote radiological services, and investing in and helping a number of medical imaging center operations, it also develops and sells related software systems. The company is currently actively developing the overseas market. On April 30, 2009 ,Doctor Net, Japan's new high tech software company, the Chongqing Economic Information Committee, the Chongqing Municipal Health Bureau and the Asia Medical Diagnostic Interpretation Center-BPO gathered together for the signing ceremony. There will be a number of third level hospitals in Chongqing to cooperate with Doctor Net in the future. Further, it is planning to have 250 medical institutions to join in the next five years, in addition to an expected 250,000 radiology image interpretations per year. After three years, the Doctor Net transaction center will merge with Chongqing Imaging Center to become Asia's largest imaging center, with plans to offer services 24 hours a day, 365 days a year.

Toshihiko Sato, head of Doctor Net, has a great interest in co-operating with Taiwan’s Rad Ex to jointly develop the Asian market, to establish a transnational network of radiologists, and to provide mutual support for remote interpretation services, resulting in greater medical value of claims. After the signing of the memorandum of cooperation, the two sides will cooperate towards technology platforms and professional OEM goals.

Business Times Interviews Min-Sheng’s Yang Hong-Ren

The pursuit of quality medical care provided the courage to accept the challenge.
Min-Sheng has succeeded by virtue of human innovation and the creation of high quality medical teams.

Min-Sheng Medical Holding Co., Ltd.’s Chairman Yang Min-Sheng has continually been an innovator within the medical industry. He’s spared no efforts to enhance organizational competitiveness, expectations for Taiwan’s medical industry and to cultivate a new generation of leaders. Furthermore, he won the 2008 Human Innovation Award and under his able leadership, the group has continued its pursuit of quality medical care and sustained human innovation through the creation of high quality medical teams.

The initiation of external evaluation and quality certifications has been positive.

Sheng-Hong Pharmaceutical Company Limited, CEO Yang Hong-Ren stated that everyone in the Min-Sheng Medical Group knows that the chairman has spent a lot of money building Min-Sheng College. After he won the award, a wave of employees were inspired to receive further education within the community in addition to joining the system’s personnel development training system. At the same time, he began promoting the initiation of obtaining external evaluations and quality certifications, for example, JCIDSC, JCI-II, ISO 9001,14000 and so on. Even this year, there are plans to apply for two other international quality certifications.

Upon Min-Sheng College’s founding, Yang Hong-Ren stressed that the holding group will invest about 10 million TWD into the college each year, amounting to approximately 5,500 TWD per person or 7% of the average employee’s salary. The college provides a centralized place of study, thus encouraging employees to attend classes and promoting reading and culture studies. Furthermore, it has encouraged the establishment of cooperation with well known universities, establishing Min-Sheng’s EMBA credit classes. This has resulted in 20 employees receiving their master’s degrees over the past 3 years.

E-Learning and KM expand size and level

Yang Hongren further points to Mr. Chen, who in addition to being in charge of three-year training courses through Min-Sheng College’s ongoing cooperation with the National Taiwan University College of Management, he is also expanding the scale and level of e-Learning and KM. candidates.
Because the hospital is limited by the national health care system, and also because of the financial tsunami of the past year, investment in personnel training has become more conservative. Yang Hong-Ren stressed, however, that there are almost no other hospital systems which have established institutions responsible for personnel training in the same way which Min-Sheng has. Min-Sheng management has taken the initiative to colleges and universities by sponsoring industry-university cooperation programs, inviting Min-Sheng to recommend its course of study for suitable candidates. For example, National Central University is renowned in the field of human capital and Min-Sheng hopes to cooperate with them in the future, gaining a perspective from the health management direction and benefiting from the cumulative effect of the professional development of training.
Chairman Yang Minsheng won the Human Innovation Award "Benchmarking Leaders" for individuals. Yang Hong-Ren believes that the incentive provided by the Human Innovation Award to put forth the effort to improve the quality of personnel and to strengthen the competitiveness of enterprises will continue to hold. Also, he recommends the establishment of business clubs made up of award winning human resources directors which would organize seminars from time to time in order to exchange experiences and to allow for self benchmarking.

Min-Sheng Enters into Second Sale and Leaseback Agreement

Following the ING sale and leaseback, the Min-Sheng Health Care System has entered into a second sale and leaseback deal, this time it is between the Min-Sheng Asset Management Company and Daidelianghang Co. Top executives from both companies were present during the contract signing ceremony which took place in the rotary hall on the 23rd floor of Min-Sheng’s Jin-Kuo campus.

The latest sale and leaseback agreement gives the Min-Sheng Health Care System more capital to enhance the quality of medical services in all hospital areas and standards. Furthermore, it displays Min-Sheng’s management expertise and international medical cooperation through the sharing of resources and a future that will be created together.

System CEO Yang Minsheng said that Min-Sheng and ING completed Asia’s first sale and leaseback agreement. The case was very famous in both Taiwan’s medical and financial sectors, yet thus far there have been no other sale and leaseback agreements in the area. The Min-Sheng Health Care System had lots of success because of the agreement, which provided plenty of capital investment in health care over the past two years. This time Min-Sheng has cooperated with a local real estate company, Daidelianghang Co. Besides continuing to pursue an asset management strategy, the group is also evaluating the feasibility of health care real estate securitization, bringing another important innovation to Taiwan’s medical community!

Sheng Hong Medical Company Welcomes Professor Huang and 5 Other Directors

New independent directors: Professor Congxing (front left), Sun Li (front right), Hsiao Naizhang (back row fourth from right), Li line (front row second from right), Lin Pi-Yung (rear center)

For the smooth promotion of Sheng Hong’s over the counter listing application, five academic experts have been invited to serve on the company's board of directors, which has been composed of a strong line-up of independent directors who will work toward the goal of excellent corporate governance.

The new independent directors biographies are summarized below:

Independent director: Professor Huang
Professor Huang graduated from the Department of Electrical Engineering at National Taiwan University, and then attended the University of Texas at Austin in the U.S. to obtain a PhD in management. He is a current National Taiwan University School of Management professor and an independent director at Delta Electronics.

Independent director: Sun Li
National Taiwan Institute of Economic Research, University of Cambridge Ph.D. in economics.
Dr. Sun returned to the Taiwan Institute of Economic Research after his studies. He currently serves as the director of both the Hospital Biotech Research Center and the Intellectual Property Research Center. Further, he is considered a medical authority on the biotech industry.

Independent Director: Dr. Nai-Chang Hsiao
Dr. Hsiao Hsiao is chief operating officer of Hsiao Zhong Zheng Hospital. He received his MD from Boston University in the US. He’s a former Vice COO of the Xiu Quan Health Care System and CEO of Hou Sheng International Digital Technology.

Independent Supervisor: Professor Li
Professor Li is an international authority in the area of financial accounting. He received his PhD in accounting from New York University and later returned to Taiwan to teach. He is the former head of National Taiwan University’s Accounting Department. He is currently a cabinet member of the stock exchange and the Ministry of Examination Advisory Committee.

Independent Supervisor: Dr. Pi-Yung
Dr. Pi-Yung received his medical degree from National Taiwan University, as well as his MBA. He is currently director of University Optics Inc. and director of and the Ministry of Examination Advisory Committee.


System President Yang Min-Sheng pointed out that adding five distinguished scholars and experts of the medical profession as the company's independent directors affirms the efforts of Min-Sheng’s management over the past several years. Further, he stated that the strengthening of corporate governance is an essential condition for sustainable development which will ultimately take the operations and management systems to new heights!

Min-Sheng Health Care System’s Progressive Management Practices to Be Included in Tsinghua University Textbooks Once Again

The Tsinghua University of Science and Technology will once again include two cases regarding the Min-Sheng Health Care System in one of its textbooks: the sale and lease back deal with ING and Min-Sheng’s patient centered U-Care program.

"Introduction to Service Science: 10 Topics" includes dozens of well-known business cases of innovative services, including the transformation of Taiwan's manufacturing industry; Taiwan's semiconductor industry with TSMC's business overview; IBM on how to create a full range of service organizations; and Google’s views on innovation and creativity.

Lesson plans for the main contents of the cases from the Min-Sheng System include the U-Care plan motivation, positioning and strategy, U-Care services and practices to plan the execution of the results of illustrations.

The Min-Sheng U-Care project has been a large part of the post-secondary program for two years now, mainly for the use of information and communications technology and the concept of telemedicine services to achieve innovation. As a result of effective implementation, government subsidies have been directed toward intelligent care division plans. Thus, the project will be part of the revolutionary changes coming soon to Taiwan!

Min-Sheng Signs Agreement with Mainland Hospital

The Min-Sheng Health Care System signed an MOU with the Henan Province People’s First Hospital of Pingdingshan City of mainland China in order to promote closer cooperation between the two sides.

On July 15, 2009,Min-Sheng Health Care System Chairman Yang Min-Sheng, along with Pingdingshan the president of the People's First Hospital, Jin-Sheng Ma, signed a memorandum of understanding to further promote cross-strait development of medical and health offices. In the future, both sides will share resources, advantages, and long-term cooperation.

Min-Sheng will deploy personnel to Pingdingshan as part of the project preparatory group. The Pingding Shan People’s First Hospital will develop the framework of laws and regulations for the inspection to negotiate the provision of policy information services. In the future, the Min-Sheng System will continue to extend this pattern to the Asia-Pacific regional health care network, with a view to expanding the provision of better services to the entire system.

Chung-Li Min-Sheng Hospital to Open! Residents of South Taoyuan to Benefit!

The Min-Sheng Health Care System is set to open a new hospital in the Chung-Li Ping Zhen area. This is another important milestone, following the building the Jin-Kuo campus, in the 34 years of the system’s existence.

Ping Zhen area is densely populated and the demand for health care is high. The Min-Sheng System took over Chung-Li Hua Yang Hospital last year. Due to technicalities, the lease wasn’t eligible to be resigned, so CEO Yang decided to relocate the hospital instead. The new hospital is located on Chung Shan E. Rd and it will be completed in August.

CEO Yang indicated that relocating the hospital means a fresh start for everyone, so the hospital will be renamed Chung-Li Min-Sheng Hospital as a means of promising the residents of South Taoyuan the high quality of health care service that goes along with the Min-Sheng brand name. In the beginning, the services offered will only be local due to the limited number of beds. The focus at the Chung-Lin Min-Sheng Hospital will be cardiovascular medicine and orthopedic medicine. The hospital will continue promoting community health care in the same manner that it did while managing Hua Yang Hospital. In the future if more beds are added, the areas of service will also be expanded.

Executive Vice President Zhang stated that at the Jin-Kuo campus, due to national health care reimbursement limitations, some physicians are prevented from practicing medicine in the manner that they know best. With the addition of the Chung-Li Min-Sheng Hospital; however, these doctors will have a new place to practice medicine as they see fit.
The new hospital is scheduled for completion in August and will open in September.

Historic moment! Min-Sheng to Begin JCI Reaccreditation Process

In 2006, Min-Sheng was the first hospital in Taiwan to receive JCI accreditation, making Taiwan a player in the international healthcare market. Since then, a total of 6 Taiwanese hospitals have been accredited. Currently the National Taiwan University Hospital, Zhang-Bin Shou Chuan Hospital and Shu Li Shuang He Hospital are all preparing to obtain JCI accreditation. Min-Sheng, however, is in the process of obtaining JCI reaccreditation.

Min-Sheng executive vice president, Professor Zhang, stated that upon Min-Sheng receiving its JCI accreditation 3 years ago, JCI has become the national indicator of quality medical care in hospitals. After 3 years of hard work, Min-Sheng is expected to learn the results of its reaccreditation attempt later this week. In addition to providing quality records to the inspection team, Min-Sheng staff will also demonstrate some of its innovative projects, for example, Min-Sheng’s state of the art Kiosk system and its U-Care telemedicine devices.

Chief Quality Officer Connie Ma, a former JCI employee, indicated that JCI requires the hospitals which are getting certification for the first time to offer 4 months worth of records. The second time, however, JCI needs 3 years worth of records, which makes the task more arduous. The items on the accreditation list become more numerous each year as well. Therefore, the hospital must continually improve its quality in order to obtain accreditation the second time around.

The Min-Sheng Health Care System has conducted a 3 year quality management program. Every branch hospital has improved its quality during this period and improved its image during the process. The past few years of hard work have culminated in excellent results. Besides hiring many doctors from National Taiwan University Hospital, the Jin-Kuo campus has achieved national standards of quality.

Furthermore, Min-Sheng has become the only hospital in Taiwan to receive the JCIDSC certification and the ISO9001 sector certification. Executive Vice President Zhang stated that entire process of enhancing Min-Sheng’s medical service quality has been geared toward providing better service to patients.

Min-Sheng Celebrates 34 Years of Affectionate Service

Taoyuan’s largest regional hospital, Min-Sheng General, held its 34th anniversary celebrations at its flagship Jin-Kuo campus on July 20th, 2009. Several local government officials were invited, including Taoyuan Deputy Mayor Guo Cai-Wen.

Min-Sheng executives, such as Chairman Yang Min-Sheng, Superintendant Zhang Yangquan, Director Kang Zhisen and Taoyuan Deputy Mayor Guo opened the festivities by cutting the cake. Min-Sheng General Hospital is the only hospital in Taiwan with JCIDSC certification. The Department of Cardiovascular medicine was rewarded with the JCIDSC honor.

In addition to the activities, volunteers donating blood were eligible for prizes, such as free ice-cream and gift vouchers. The anniversary celebration activities also included several film viewings for staff and local residents alike. Everyone enjoyed the festivities.

For 34 years, the Min-Sheng Health Care System has upheld the principles of innovation, excellence, and integrity. In recent years, the health care group has added a number of honors, such as becoming the Taiwan’s first JCI hospital and its first JCIDSC AMI hospital. In the future, Min-Sheng will continue to focus on international standards and quality of care.

Executive Vice President Charles Chang Reflects on 13 Years of Dedicated Service

Min-Sheng VP Charles Chang returned from the US 13 years ago to join the Min-Sheng Health Care System. He worked on branch development, reaping excellent results. He said that he would prefer to be like fire and burn for a short time and then disappear than be like dust sitting on the ground forever.


Min-Sheng’s VP Chang has an impressive background filled with executive experience. During his first month on the job, the hospital faced major obstacles, such as water, food and electricity shortages, and wage cuts. Owing to his wisdom and experienced, he resolved these problems one after another. He also led the hospital to the JCI, ING, and SOP periods. Finally, he spearheaded the system’s green initiative.

VP Chang learned a lot from Yi-Jen Hospital, approaching the job as if he were a soldier. He lived in the hospital for three months, ensuring that he was there when needed, especially in times of crisis. Additionally, VP Chang promotes volunteer work at the hospital and active business community resources, including government agencies, NGOs, and business organizations. He stressed that in addition to the medical profession, that Min-Sheng Group is also actively diversified into non-medical industries in order to create strong social resources and promote the efficient use of system resources.

Through entrepreneurship, growth, and changes, VP Chang states that you can never climb to the sky, but you can always climb over the mountain. VP Chang intends to continue to lead the system’s integration into internationalization, as well as to lead Min-Sheng in its pursuit of excellence, thus creating a more valuable organization.

Quality of Care Reaffirmed through Interdepartmental ISO 9001 Certification

In accordance with its plans of attaining JCI reaccreditation in July, Min-Sheng recently obtained the ISO 9001 International Certification. The certification affirms that the hospital meets international standards of high quality management systems. The evaluation included a written review, as well as field visits by an SGS assessment team composed of medical experts.
Min-Sheng’s testing center first received ISO 9001: 2000 and ISO 15189 certifications in 2003. This year, the hospital intends to extend the ISO 15189 certification to 120 different centers. All testing center facilities are in accordance with certification standards and a comprehensive management program has already been established. The program has been incorporated into the laboratory, the Medical Imaging Division, and the Pharmacy Department. The program promotes the awareness of quality to ISO standardization and the maintenance of quality care.

Min-Sheng has continually provided user friendly, high quality medical care in recent years through various types of national and international accreditations, including the Regional Teaching Hospital accreditation, JCI accreditation, and JDSC-AMI international certification. These certifications not only integrate domestic and international health care standards, but will also ensure the hospital maintains world class standards of care.

Min-Sheng’s Dr. Zheng: A Paradigm of High Quality Health Care

According to the Bureau of National Insurance, in Taiwan, the so called “Kingdom of Dialysis,” the first 5 of the country’s largest 20 outpatient clinics are dialysis centers. Min-Sheng’s dialysis center has entered into a strategic alliance with the world’s largest health care provider in order to offer high quality patient care services. In turn, this will foster Min-Sheng’s good reputation and provide international visibility.

The outstanding success of Min-Sheng’s renal dialysis center can be attributed to its director, Dr. Zheng. Dr. Zheng began as a renal physician at Min-Sheng more than twenty years ago, and in that time, he has served as both director of internal medicine and as vice president of Min-Sheng’s flagship Jin-Kuo campus.

Led by cooperation between Dr. Zheng’s kidney center health care team and Asia Pacific companies, the Min-Sheng dialysis center has been supplied with the high quality 4008-S dialysis machine and the biocompatible Polysulphone. Through the strategic alliance, although having already achieved a status of world class health care, the service amount has continued to grow in multiples. Dr. Zheng stated that Min-Sheng’s kidney center strives to construct a platform of market indicators. He also pointed out that Taiwan has a lot of dialysis patients who suffer through daily dialysis treatments. He emphasized that his team provides professional and humane care to each of its patients in order to achieve the best therapeutic result.

In the end, Dr. Zheng stressed that the purpose of medical institutions is not profit, but to change lives. He concluded that the key factors in the success of the kidney center were the full support of senior management and all health care colleagues.

On the verge of accepting an assignment at St. Paul’s Hospital, Dr. Zheng said that he won’t forget to return to the medical aspect of his duties because at the end of the day, he is simply a doctor. He added that doctors need to remind themselves at all times that the duties of a good physician are a dedication to health care, adherence to high quality care, and a sincere concern for the continued health of mankind.

Investing in Human Capital

Talent is the essence of enterprise. Decision is the key to international competitiveness. In order to enhance the enterprise's core competitiveness, the Min-Sheng Healthcare System not only created a knowledge sharing system, but for the past three years, its associates have achieved an acceptance rate of greater than 90% into many top graduate schools, revealing Min-Sheng’s strong foundation and formidable and competitive talent base.

The primary requirement in the development of competitiveness is the training of personnel. During the past three years, Min-Sheng’s associates have been admitted to such famous graduate schools as National Taiwan University, Chengchi University, Chung Yuan Christian University and Fu Jen Catholic University. Overall, a total of 50 master’s degrees have been obtained, an excellent show of competitiveness.

Min-Sheng has cooperated with Yuan Ze University to establish an EMBA for its employees. Additionally, it is currently working with several local universities to promote industry-university cooperation in order to create a platform for personnel training, enhance employee competitiveness and operations management know-how. Min-Sheng is Taiwan’s first health care system to make an attempt at cultivating an international perspective, innovative strategic thinking, and team management personnel in order to compete more effectively in the international medical arena.

Chairman Yang Min-Sheng stated that the nurturing of talents has become an indicator of competitiveness. He added that sustainable development of the Min-Sheng Healthcare System enables it to “implement an organizational culture, pursue excellence, and grow strong. “

Chairman Yang also stated that as a result of globalization, health care appears to be following the trend of internationalization. Beginning in 2005, Min-Sheng began recruiting talented professionals and working closely with academic institutions to establish a systematic mechanism to obtain personnel and remain competitive in the future global economy.

Min-Sheng Healthcare System and Kai Nan University Sign Agreement

Health care is one of Taiwan’s star industries. On May 21, 2009, the Min-Sheng Healthcare System and Kainan University gathered together in the Min-Sheng General Hospital conference room to sign an agreement which will enhance education and teaching, as well as the publication of academic research capabilities.

Additionally, the two sides will engage in community service, hospital internships, teaching support and academic research, and medical technology training. Kai Nan and Min-Sheng have also jointly established three departments, including the Seniors Health Department, the Department of Nutrition, and the Seniors Health Promotion Department. Min-Sheng will provide Kai Nan University with lecturers, such as VP Li Wei-Jie, VP Chen Peng-Xuan, Dr. Wang Xian-Guo, Dr. Chen Tai-Qi, Dr. Wei Tian-Shan, Dr. Zhang Jian-Zhi, Dr. Su Min-Zheng, Dr. Wei Ri-Hua, and so on. Through resource sharing and talent exchange, both parties are looking forward to becoming rising stars within the medical industry.

Actuarial Society of Medical Scholars to Hold Long-term Care Seminar

In response to the needs of an aging society, the Taiwan government has been actively promoting programs such as the Long-term Care System Pilot Program, and the New Century Health Care Plan. A long-term care insurance system for senior citizens has become a topic of hot debate. In line with government policies, the Actuarial Society of Medical Scholars and Experts will hold a seminar on May 21, 2009 to discuss the topics of long-term care insurance and the future of elder care.

The Actuarial Society of the Republic of China relies on the knowledge of interdisciplinary sciences and statistical mathematics to implement the rational use of medical resources. Min-Sheng Health Care System Chairman, Dr. Yang Min-Sheng, has been the chairman of the Actuarial Society for more than four years.

He pointed out that the Actuarial Society will hold its sixth annual meeting in order to discuss topics, such as the association’s future direction, the development planning for this year, new member qualifications, the annual meeting date, and Taiwan’s long-term care industry and insurance plan meeting

Additionally, the May 21st seminar will include topics such as Taiwan’s long-term care insurance and long-term care industry and the utilization of remote care, or U-Care. It is hoped that the meeting will lay the ground work for a long-term academic insurance study that will be completed with three years. The study aims to educate people and lead to the construction of a complete long-term care system which will meet the diverse needs of the elderly community.

Min-Sheng and Japan to Begin Fighting Dementia Together

Through the Min-Sheng Health Care System and the Taiwan Dementia Association, a Japanese delegation was invited to Taiwan on April 25. The main purpose of the trip was to promote dementia care and the prevention of dementia through the exchange of experiences. It was hoped that the trip to Taiwan would allow both countries to express their deep concerns for patients with dementia and the elderly in order to create a better society.

Dementia Society Secretary General Tang stressed that the dementia care community will be an important issue to face in the future. The society encourages elders to participate in activities such as gymnastics, art, nostalgia and tourism in order to slow the onset of dementia.

The Tokyo Research Institute points out that participating in tourist activities can effectively enhance the activation of brain cells while arousing a sense of community involvement, which may relax mild dementia in the elderly.

$31.5 billion NTD Will Be Spent Caring for Taiwanese Suffering from Dementia
The executive director of the Taiwan Society of Dementia stated that the current number of Taiwanese suffering from dementia is approximately 150,000 people, but within the next ten years, the number will reach 200,000. He believes, therefore, that the construction of social welfare resources and planning for a long-term care system will be necessary in the future.

Low Healthcare Cost Is Taiwan’s Competitive Advantage with regard to International Medical Tourism
According to the Taiwan Tourism Bureau, data show that were the Japanese to come to Taiwan for health checks and PET (brain CT and possible diagnosis of dementia), they would save $80,000 NTD. Moreover, they could also partake in recreation and tourism, thus bolstering both the medical and tourist industries.

In the short term, Min-Sheng and its Japanese partners will reach a consensus on a period of less than one month for a “short stay,” which includes a brain CT scan, prescriptions, and health promotion activities designed to effectively help the Japanese slow the advance of dementia. In the long run, Min-Sheng will integrate the services of its Yide Conservation Center and health park to allow Taiwanese and Japanese seniors to live longer and to enjoy nature and leisure activities.

Min-Sheng Holds JCIDSC International Hospital Accreditation Seminar

Min-Sheng General Hospital’s JCIDSC Comprehensive Cardiovascular Care and International Hospital Accreditation Seminar was held a few days ago.

Min-Sheng General Hospital, the first and only hospital in Taiwan to complete the JDSC medical certification and new JCI hospital accreditation, offered the seminar to assist Taiwan’s medical community in better understanding the certification and accreditation processes. A number of renowned guests attended the seminars, including the JCI Asia-Pacific Region Chief Representative Dr. Paul Chang, and National Taiwan University Hospital Vice President Chung-Li Wang among others.
During the event, Chi-Sum Kang quoted Bill Gates of Harvard University, saying that “the greatest achievements of humanity come not from new discoveries, but from how we’ve applied the new discoveries.” Mr. Kang went on to add that their cardiovascular model is a flexible application which follows the latest US guidelines for the treatment of myocardial infarction, so that the survival rate of patients with cardiovascular disease continues to increase along with the quality of care.

The seminar received a warm response and Director Kang was invited to a series of lectures regarding JCDSC-AMI. The JCDSC-AMI certification has greatly enhanced the image of Min-Sheng’s Department of Cardiovascular Medicine.

Dr. Lin Zong-Xi to Lead Yi Jen Hospital into New Era

Era Min-Sheng Health Care System’s Yi Jen Hospital will celebrate its 12th anniversary this year by introducing a new executive: Dr। Lin Zong-Xi। He will serve as both hospital superintendent and chairman, in addition to maintaining his role as VP of the overall sytem। 　

Dr। Lin Zong-Xi has worked for the Min-Sheng Health Care System for 30 years and brings a wealth of experience to his new role। He was previously superintendent of Jin Shan Hospital and the general manager of Min-Sheng medical control। Dr। Lin stated that the MS health Care System is getting stronger every day with its emphasis on patient centered medicine। He added that his goal is to provide even better medical serviceस्य्स्तेम।Chairman Yang Min-Sheng said that under the guidance of Lin, Yi Jen Hospital will develop a new atmosphere। He also said that the hospital already has a strong foundation, but the addition of Dr. Lin will make the group even stronger and enable it to better serve the greater Yang Mei area.

High cost of healthcare at home brings American to Taiwan for bilateral knee surgery

Driven by the high cost of healthcare in the U.S, a patient recently travelled to Taiwan’s Min-Sheng Hospital for total knee replacement surgery, and left enthusiastic about the care and service he received.

Ken, who owns and operates a small landscaping business in Clearwater Florida, had been suffering from bad knees for nearly nine years. When the pain became such that it impaired his ability to work and earn a living, he couldn’t turn away from the only option left to him: undergo surgery and replace his ailing knees with artificial ones.

Though common and readily available in America, knee replacement surgery is also costly. In Ken’s case, a bilateral knee replacement, the cost can easily amount to over $ 70.000 (NT +/- 2.500.000). Unfortunately, like almost 50 million Americans, Ken doesn’t have medical insurance, and would be left to pay the bill by himself. As such, he belongs to that rapidly expanding category of Americans who are “too rich” to qualify for Medicare or Medicaid, but whose incomes aren’t sufficient to pay for expensive private medical insurance.

Desperately needing a treatment that he couldn’t afford, Ken decided to search for a solution outside of the United States. Having heard of Medical Travel, where people travel abroad in search of treatments that they can’t find or pay for at home, Ken used the Internet to find viable options for his case. He was soon a little overwhelmed by the number of hospitals and medical travel facilitators that offer their services on-line. Therefore, he decided to focus only on hospitals meeting international safety and quality standards, namely those that are JCI accredited.

Ken sent queries to hospitals in nearly half a dozen countries ( Costa Rica, Columbia, Spain, Singapore) including Min-Sheng Hospital in Taoyuan, Taiwan. The International Healthcare department (IHC) at Min-Sheng, that was specifically created to deal with cases like these, handled his request from start to finish.

Ken was extremely impressed by the professionalism demonstrated by the staff at Min-Sheng, and grateful for the time spent on his case. So when the time came to decide on a destination for his knee replacements, he didn’t hesitate, and chose Min-Sheng Hospital. The date for the surgery was set, and his trip to Taiwan organized.

On February 1st, Ken was met at Taoyuan International Airport by a Min-Sheng IHC staff and taken to a hotel close to the hospital. Mr. H. had requested to do some sight-seeing before his admission at the hospital, so he took part in a tour of Northern Taiwan also organized for him by the IHC. A few days later, Ken. H was admitted to the hospital and completed a series of tests before his surgery.

Although people in Taiwan are usually discharged within a week of knee replacement surgery, Ken had been told that for safety reasons, he had to wait at least three weeks before flying, and since he came to Taiwan alone, he had agreed to stay under nursing care at the hospital until his departure. His comfortable private room became his temporary new “home” and the staff at Min-Sheng his “family”. As can be expected, his stay wasn’t always a bed of roses, and his mood fluctuated, but overall Ken is extremely satisfied with the care he received in Taiwan and would recommend Min-Sheng Hospital to anyone in his situation.

Language wasn’t really a problem thanks to the effort put in by the nurses, and the multi-lingual staff at the IHC. The main problem was probably boredom. Watching TV, talking to the staff, physical therapy, reading and sitting in the hospital’s garden help to kill the time, but being confined to a hospital, with limited mobility and especially without the company of loved ones is tough on everyone, and particularly on someone who travelled half way around the world for treatment.

“Coming to Taiwan’s Min-Sheng Hospital was a no-brainer”, says Ken, “I got first class care and service for a fraction of the price I would have paid in the U.S”.
Ken not only left Taiwan with new knees and the promise of a better future, he also made a lot of new friends here.

Min-Sheng and RIEI Company of Japan Sign MOU

On January 13, 2009, Min-Sheng Health Care System’s CEO Dr. Fred Yang and a co-founder of Japan’s RIEI Company, Mr. Kabasawa, jointly signed an MOU for the exchange of medical and elderly care. The agreement will also encourage elderly Japanese to visit Taiwan for recreational purposes, as well as medical travel.

RIEI Company was established in 1980 and for nearly 30 years has been engaged with the Ministry of Health and Welfare, long term recreational travel and the therapy services business। In Japan, RIEI already has 332 resident management service departments and 16 elder care centers.

The first step for the Min-Sheng Health Care System will be integrating medicine with marketing tourism. In the future, the model will continue to be extended to the Asia-Pacific region to build health care networks, with an eye on more expansion of system development, international tourism and the upgrade of eldercare facilities.

Related News Clips:
1. http://www.riei.co.jp/company/press.html
2. RIEI Co., Ltd. website.：http://www.riei.co.jp/eng/outline/e_index.html

Min-Sheng Health Care System Continues China Expansion

Min-Sheng Health Care System’s mainland China plans continue to progress after the recent integration of Hunan’s Wang Wang Hospital and Hainan’s Second People’s Hospital। Also, Guangdong Province’s Dongguan Guanghua Hospital has recently signed an agreement to build a medical service center for Taiwanese businessmen living in the area, establishing a stronghold in China’s Pearl River Delta for Min-Sheng.

Dongguang Guanghua Hospital is located in Dongguang City, which has a high number of Taiwanese businesspeople living there। It is a 500 bed hospital that was established through a joint venture by locals and Taiwanese business people. It is also the teaching hospital of the Tong Ji School of Medicine. Min-Sheng plans to send doctors from Taiwan to Guanghua Hospital on a monthly basis in order to provide care for the Taiwanese residing in Dongguan.

Min-Sheng’s executive vice president, Professor Zhang Yangquan, pointed out that the cooperation between China and Taiwan’s resident physicians to support the mainland’s first privately run hospital will bring closer cooperation between the two sides. He added that in the future, the relationship will develop a cross-strait model for private hospital cooperation and Min-Sheng will lead Taiwan in exporting its hospital management system to the mainland.

Min-Sheng Entering into a New Era of Leadership

Min-Sheng is entering into a new era of operations management। Professor Zhang Yang-Quan will officially become the system’s executive vice president, as well as the superintendent of Min-Sheng General Hospital. Current CEO Dr. Fred Yang stated that he had accomplished everything that he set out to do as superintendent and that it was now time for him to set his sights on other goals, allowing for Professor Zhang to step in as the new superintendent.

Professor Zhang is an internationally renowned neurological medical authority, former professor at National Taiwan University School of Medicine and former director of the National Taiwan University Hospital Department of Neurology। Additionally, he assisted Min-Sheng Hospital three years ago in obtaining Taiwan’s first JCI accreditation.

Professor Zhang stated that he intends to vertically and horizontally develop Ming-Sheng Health Care System’s five branch hospitals and three care centers। In addition to implementing sound, sustainable business development, Zhang stated that the future direction of the organization will move toward the integration of the branch hospitals with every kind of professional system network, including personnel and resource sharing in order to enhance the quality of medical care.

Dr. Yang will now become the deputy general manager of the Asia Pacific Health Company where he will focus his efforts on setting up the firm’s hospital chain management platform.
Chairman Yang Min-Sheng stated that the future will bring the institutionalization of the professional management team into the operation. He also added that he was looking forward not only to Min-Sheng’s quality of medical care becoming the benchmark in Taiwan’s medical community, but also seeing its operations management become a model for the industry as well!

Min-Sheng Health Care System's Huayang Hospital Has Completed New System Hospital Accreditation

On August 1st, 2008 Min-Sheng Health Care System took over Huayang General Hospital in Chungli, Taiwan. Under the leadership of Superintendent Dr. Chen Ching-Yuan, Huayang Hospital integrated into the Min-Sheng system within two months. At the same time, he assured the hospital's smooth acceptance of the new system and the passage of hospital accreditation. Dr. Chen stated that Huayang Hospital's being ready to complete the task in a very short period was, apart from the efforts of his associates, proof of the thoroughness and success of Min-Sheng Health Care System's hospital management platform. He added that the hospital will provide the people with high quality health care and service, and promote high standards of care in south Taoyuan. With the integration of Huayang Hospital into the Min-Sheng system, the medical team will come to include heart medicine physician Dr. Qiu Ding-Yu, Bariatric surgeon Dr. Li Wei-Jie, chest medicine physician Dr. Ye Bu-Sheng, heart medicine specialist Dr. Sun, and ophthalmologist Dr. Lai Cheng-Ting. What's more, members of the Huayang orthopedic team have been invited to join the Southern Taoyuan Orthopedic Center, which will greatly benefit local orthopedic patients. Vice President Liu Qi-Tian, who is responsible for the south Taoyuan market, said that constant participation and evaluation drive Min-Sheng's pursuit of high quality health care. He added that the system continues to lead the way in "patient centered" service by providing high quality humanized care.

Min-Sheng CEO Yang Speaks at D.C. Consumer Health Conference

Missioncare Health Care System CEO Fred Yang was recently invited to speak at the Consumer Health World Forum in Washington, D।C. His speech was entitled "The internationalization of Innovation Driven Health Care".

Forum attendees included major U.S. insurance companies, large employers and international medical industry professionals. The importance of the seminar was highlighted by the fact that two U.S. senators and the president of the American Medical Association also spoke at the event.
CEO Yang stated that the purpose of the trip wasn't so much to introduce Min-Sheng's health care system to the U।S., but to better introduce Taiwan's medical industry. He pointed out that Taiwan's electronics and information technology products are world famous, of course owing to the fact there are talented professionals working in both of those industries, but, he added, the most talented people in Taiwan attend medical school. He concluded that in Taiwan, the most talented work in patient services!

CEO Yang shared with the audience the many advantages that led to the creation of the Taiwanese international service miracle: geographical advantage, language advantages, a sophisticated IT environment, and human resources advantages। Finally, he stressed the importance of quality talent in Taiwan.

Following the seminar, CEO Yang was invited to deliver another speech to the National Taiwan University alumni in North America. CEO Yang pointed out that Min-Sheng's internationalization efforts have gradually come to fruition. Additionally, he added that Taiwan's medical industry can be competitive in the international arena and that Min-Sheng will continue to play the role of international medical pioneer in the future.

Min-Sheng Opens Long-Term Care Center in Luchu Township

The Min-Sheng Health Care System has opened the Luchu Township Long-Term Care Center। The center, which officially began operations on Jan। 19, will greatly benefit the residents of the Luchu एरिया।।Invited to the opening ceremony were Min-Sheng's ChairmanYang Min-Sheng, system CEO Dr. Fred Yang, and Luchu Mayor Yu Ju-Lan among others.

The center was planned by a local government agency and bids were accepted by open tender. The project was under the commission of Yi-De Elder Care Center's operational management. The long-term care center covers an area of approximately 10,000 square feet. Additionally, the property looks out upon outdoor bridges, a fountain and an outdoor stage. What's more, the designers were able to design it in such a way that the compound is very safe, yet aesthetically appealing.

Care will be provided for high-quality and innovative services, including U-care RFID remote monitoring services, 24 hour monitoring at the call center, daily measurements of body temperature and pulse, ultimately providing residents with more humane services.

The center will open with a total of 200 beds, well equipped hardware, and excellent security. In addition, the Luchu township offices will actively combine community resources to promote social welfare services, such as community room service planning, which will allow for locals to participate in community activities.

CEO Fred Yang indicated that meeting the demand for elderly care services has become increasingly important. He added that the stability of customers and the pursuit of sustainable development and the concept of quality care for the elderly will enable seniors to enjoy a dignified and healthy life well into their golden years.

Min-Sheng's Cardiovascular Center First to Receive Coveted JCIDSC-AMI

Min-Sheng has been awarded Joint Commission International Disease Specific Certification for Acute Myocardial Infarction. Min-Sheng passed the rigorous two day evaluation becoming the first hospital in Taiwan to receive disease specific accreditation.

In recent years, Min-Sheng has adopted an international perspective and an innovative approach, proactively seeking various kinds of accreditation as part of its overall strategy to enhance its medical service and quality. Now the residents of Taoyuan county can take advantage of a total solution under one roof.

The evaluation focused on 24 quality indicators, clinical care and the quality of medical care. It also included a cardiovascular briefing presentation, review of written information, and an on-site inspection of all units and patient visits through an international external audit system.

Director of the Department of Cardiovascular Medicine, Dr. Kang Zhi-Sun, stated that his team has extremely high standards and that they use every treatment at their disposal, especially when facing acute myocardial infarction. He further added that all staff members and his team work hard together to enhance the quality of cardiovascular medicine. Finally, he reminded everyone that the cardiovascular medical team is on standby 24 hours a day, so patients arriving at the emergency room can receive diagnosis quickly, providing the patient with the best chance of being rescued from myocardial necrosis.

JCDSC – AMI is a disease-specific international certification for the diagnosis and treatment of acute myocardial infarction that requires world-class medical institutions to demonstrate superior service quality, and to provide disease-specific care commitment.

Min-Sheng and Long-Zhou Orthopedic Chain to Join Forces

Through the calls of Professor Po-Quang Chen, the Missioncare Health Care System and Long-Zhou Orthopedic Chain have joined forces. Professor Chen invited Long- Zhou's orthopedic team to work in the Chung-Li Hua Yang Hospital, achieving a breakthrough in local orthopedic integration.

The Min-Sheng Asia Pacific Spine Center has been in existence for a little more than a year. Under the leadership of VP Po-Quang Chen, an outstanding professional medical team that includes doctors, nurses and rehabilitation staff members has been assembled. Furthermore, his center has spared no expense in the acquisition of state of the art medical equipment. Through the integration of the Asia Pacific Spine Center and Long-Zhou Orthopedic, residents of South Taoyuan County will now enjoy excellent and specialized care.

Dr. Chang-Hua Chen, superintendent of Taoyuan County's well known orthopedic chain Long Zhou, is presently executive director of the Taoyuan County Physician's Association. According to Dr. Chen, many professional orthopedic doctors have established orthopedic chains all over Taoyuan City and County and because they are strong doctors, they've established a good reputation in Taoyuan. Professor Po-Quang Chen believes that the alliance between Min-sheng and Long-Zhou Orthopedic, along with Min-Sheng's strong ties to National Taiwan University Hospital, will result in the creation of Taiwan's largest orthopedic medical team.

Combination of Two Medical Groups a Win-Win Situation

Taiwan's number one medical biotechnology company, Mei Wu Hua, Inc. has officially invested in Sheng Hong. In 1976, Mei Wu Hua sold hair products. Then, it began to diversify into the pharmaceuticals field through establishing the pharmacy chain, Boden. Then, by 1998 Mei Wu Hua had moved toward new drug development by establishing White Biotechnology, Inc. Currently both companies are sold over the counter.

Two major factors led to Mei Wu Hau's decision to invest in Sheng Hong: 1. The people 2. Mei Wu Hua's investment philosophy. Mei Wu Hua's CEO, Mr. Lai Yu Ru, has been good friends with Min-Sheng's Chairman for many years. Mei Wu Hua's Chairman has always cared about the operations and development of Min-Sheng, and he is very impressed with the new direction of the health care system under the leadership of its current CEO, Dr. Fred Yang.

Mei Wu Hua's CEO believes that Sheng Hong's strengths are a strong professional medical background and vast medical resources, and he believes Mei Wu Hua's strengths are its pharmaceutical research capabilities and a wealth of pharmaceutical marketing experience. With both sides having their own core capabilities, cooperation makes sense. CEO Lai stated that Mei Wu Hua has already launched two successful IPOs, and he wishes that they could assist in making Sheng Hong's IPO as smooth as possible. Finally, CEO Lai said, "Today's investment is just one small step, yet it will be one large step for future development.

Min-Sheng's ECMO Team Saves Two More Lives

A 36 year old female suddenly came under shock at the end of her liposuction surgery. She was sent to Min-Sheng's emergency room. After emergency CPR, the patient was sent straight to the operating room where open heart surgery was performed and the ECMO team was utilized. The patient's life was saved and after thirteen days, she was discharged from the hospital.

Later, a 39 year old male police officer was running when he fell to the ground and went into cardiac arrest। After arriving at Min-Sheng, the patient was rushed to the operating room where the ECMO machine was used and open heart surgery was performed. From there, the patient was transferred to Tai-Da University Hospital. Once again, the patient's life was saved and after only ten days, he was discharged.

Under the leadership of Chairman Yang Min-Sheng and Superintendent Yang Hong -Ren, the Cardiovascular Department has not only achieved excellence, but it has also has received large investments in medical systems such as ECMO। Furthermore, because of the leadership with the Cardiology Center and a strong team of cardiologists and cardiac surgeons, many lives have already been saved.

Use of the ECMO system is already quite common nowadays at Min-Sheng. Through the hard work of director Li Shao-Rong and his team, the residents of the Taoyuan area can receive comprehensive medical care and have a life guardian.