In 2006, Min-Sheng was the first hospital in Taiwan to receive JCI accreditation, making Taiwan a player in the international healthcare market. Since then, a total of 6 Taiwanese hospitals have been accredited. Currently the National Taiwan University Hospital, Zhang-Bin Shou Chuan Hospital and Shu Li Shuang He Hospital are all preparing to obtain JCI accreditation. Min-Sheng, however, is in the process of obtaining JCI reaccreditation.
Min-Sheng executive vice president, Professor Zhang, stated that upon Min-Sheng receiving its JCI accreditation 3 years ago, JCI has become the national indicator of quality medical care in hospitals. After 3 years of hard work, Min-Sheng is expected to learn the results of its reaccreditation attempt later this week. In addition to providing quality records to the inspection team, Min-Sheng staff will also demonstrate some of its innovative projects, for example, Min-Sheng’s state of the art Kiosk system and its U-Care telemedicine devices.
Chief Quality Officer Connie Ma, a former JCI employee, indicated that JCI requires the hospitals which are getting certification for the first time to offer 4 months worth of records. The second time, however, JCI needs 3 years worth of records, which makes the task more arduous. The items on the accreditation list become more numerous each year as well. Therefore, the hospital must continually improve its quality in order to obtain accreditation the second time around.
The Min-Sheng Health Care System has conducted a 3 year quality management program. Every branch hospital has improved its quality during this period and improved its image during the process. The past few years of hard work have culminated in excellent results. Besides hiring many doctors from National Taiwan University Hospital, the Jin-Kuo campus has achieved national standards of quality.
Furthermore, Min-Sheng has become the only hospital in Taiwan to receive the JCIDSC certification and the ISO9001 sector certification. Executive Vice President Zhang stated that entire process of enhancing Min-Sheng’s medical service quality has been geared toward providing better service to patients.
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