Despite the financial turmoil and the global economic downturn, the knowledge services outsourcing market has continued growing. Seeing its dazzling performance around the world, this economic knowledge and strength has been promoted heavily by the current government. Process outsourcing has become a trend in the development of knowledge in the service sector that is gaining more and more attention.
Presently, many well known countries consider the development of the knowledge services outsourcing industry strategically important. European companies began extensive use of knowledge services outsourcing to save costs, increase quality, and reduce time to market, causing the global knowledge services market to flourish.
The development of knowledge-intensive service companies in Taiwan has considerable advantages, such as a solid manufacturing base, a well-developed venture capital industry and the integration of Chinese resources and business markets. Additional advantages include the responsiveness of small and medium enterprises to environmental change, a high degree of flexibility, booming entrepreneurship, and excellent web services.
The Ministry of Economic Affairs Industrial Development Bureau will assist the entry of domestic businesses into the knowledge-based economy. The bureau invited domestic service outsourcing companies to share their experiences at a conference in Tokyo, Japan this August. After the meeting they arranged to visit the three largest long distance radiology companies in Japan. There they discussed business development and KPO. Min-Sheng Health Care System’s Rad Ex company was also in attendance.
The focus of the visit was Doctor Net, one of Japan’s three largest services companies. It was founded in 1995. In February 2002, the company restructured operations. It is located in Tochigi prefecture, Japan. It is Japan's first company founded by radiologists. 2007 revenues totaled 1.2 billion yen. In addition to providing a full range of remote radiological services, and investing in and helping a number of medical imaging center operations, it also develops and sells related software systems. The company is currently actively developing the overseas market. On April 30, 2009 ,Doctor Net, Japan's new high tech software company, the Chongqing Economic Information Committee, the Chongqing Municipal Health Bureau and the Asia Medical Diagnostic Interpretation Center-BPO gathered together for the signing ceremony. There will be a number of third level hospitals in Chongqing to cooperate with Doctor Net in the future. Further, it is planning to have 250 medical institutions to join in the next five years, in addition to an expected 250,000 radiology image interpretations per year. After three years, the Doctor Net transaction center will merge with Chongqing Imaging Center to become Asia's largest imaging center, with plans to offer services 24 hours a day, 365 days a year.
Toshihiko Sato, head of Doctor Net, has a great interest in co-operating with Taiwan’s Rad Ex to jointly develop the Asian market, to establish a transnational network of radiologists, and to provide mutual support for remote interpretation services, resulting in greater medical value of claims. After the signing of the memorandum of cooperation, the two sides will cooperate towards technology platforms and professional OEM goals.
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